CEIA Repair Services India

Yes. Synchronics is an authorized repair partner for all CEIA product lines — walk-through detectors, handheld wands, X-ray baggage systems, and control electronics. We offer PAN-India pickup and delivery from metros including Delhi, Mumbai, Pune, Chennai, Hyderabad, Ahmedabad, Kolkata, and 150+ smaller cities. All repairs are done at our Vadodara facility under controlled conditions. Typical turnaround is 7-10 working days for diagnostics and repair.

CEIA walk-through detector repairs range from Rs. 15,000 to Rs. 1,20,000 depending on fault severity. Simple recalibration and threshold tuning costs Rs. 8,000-15,000. Zone failure repairs (coil or sensor replacement) cost Rs. 40,000-80,000. Full control module replacement runs Rs. 60,000-1,20,000. Synchronics provides transparent quotations after fault diagnosis — we do not charge for initial evaluation.

Yes, this is a core expertise area for Synchronics. We diagnose and repair CEIA E-SCAN and DX-5000 high-voltage power supplies, including capacitor bank replacement, arc suppression, and microcontroller reprogramming. High-voltage work requires specialized test equipment and safety protocols — Synchronics engineers are trained and certified for this hazardous work. We source OEM capacitors and modules where available, or use industrial-grade equivalents tested to CEIA specifications.

Synchronics recommends preventive maintenance every 6 months for walk-through archways in high-throughput environments like airports (typical 2,000+ passengers daily), and annually for lower-traffic facilities. Preventive service includes coil core cleaning, sensitivity recalibration, contact cleaning in handheld units, and firmware health check. This costs Rs. 10,000-20,000 per unit but prevents costly emergency downtime and extends equipment life by 3-5 years.

Synchronics maintains inventory of commonly replaced CEIA components — coil assemblies, power supplies, relay modules, capacitor banks, and connector sets. We source parts from CEIA directly and authorized Italian suppliers. Lead time for non-stock items is typically 10-14 days from Europe. For critical security installations, Synchronics can arrange expedited shipping at additional cost, or provide loaner equipment during repair.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your CEIA unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.