ROLAND ELECTRONIC Repair Services India

Yes. Synchronics Electronics repairs the complete Roland Electronic product portfolio - motion controllers, stepper drivers, servo modules, fieldbus interfaces, and precision encoders. We operate PAN India door-to-door pickup and delivery from all major cities including Mumbai, Delhi, Pune, Chennai, Hyderabad, Bangalore, Ahmedabad, Kolkata, and beyond. All repairs are performed at our main facility in Vadodara, Gujarat, where we maintain full CANopen, PROFIBUS, and analog test benches.

Standard turnaround is 5-7 working days for firmware-based issues and 8-10 days for hardware-level repairs. If spare components are in stock and no PCB rework is needed, we can often return repaired units within 3-4 days. We provide daily status updates and can arrange courier expedited return if production downtime is critical. Rush jobs are accommodated on request.

Yes. Synchronics stocks genuine and equivalent-quality bearings for all Roland Electronic encoder series (ROD, RON, etc.). We perform bearing replacement under cleanroom conditions, re-measure runout, and validate output signal integrity across the full rotational speed range. If the encoder shaft or housing is damaged, we can source replacement encoder cartridges and reprogram the address and scaling constants to match your application.

We primarily handle depot repairs at our Vadodara facility for optimal quality control, but we can arrange emergency on-site diagnostics and temporary workarounds for critical production lines. Our field engineers can perform fault isolation, firmware updates, and parameter resets on-site if network connectivity and power are available. We then courier the faulty board to Vadodara for component-level repair and return it within 2-3 days.

Please provide the model number, description of the fault (error codes, symptoms, when it occurs), schematic or manual if available, and information about the motor and load it drives. For CANopen or PROFIBUS issues, send the network configuration file (.xdc or .gsd) and baud rate settings. Our engineers will request additional details during the repair intake call. We maintain a library of Roland Electronic manuals and field experience across hundreds of repair cases, so missing documentation is rarely a blocker.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your ROLAND ELECTRONIC unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.