ACCURAY Repair Services India

Yes. Synchronics Electronics is authorized to repair all Accuray radiation therapy systems across India including CyberKnife, TomoTherapy, and Radixact platforms. We offer emergency same-day response for critical component failures affecting patient treatment schedules. Our Vadodara facility houses specialized test equipment for robotic servo validation, imaging detector characterization, and treatment console firmware diagnostics. PAN India door pickup available from all major medical hubs: Mumbai, Delhi, Bangalore, Hyderabad, Chennai, and Pune with courier coordination.

For urgent failures affecting treatment delivery, Synchronics prioritizes CyberKnife servo repairs within 24-48 hours turnaround from facility pickup. We maintain stock of high-reliability capacitors, MOSFETs, and control ICs used in Accuray servo circuits. Our engineers perform burn-in testing of repaired amplifiers under simulated 6-axis robotic load patterns to ensure motion accuracy tolerance before return shipment. For non-urgent repairs, standard turnaround is 5-7 business days including comprehensive diagnostics and thermal stress validation.

After repairing cone-beam CT detector electronics or data acquisition modules, Synchronics performs full-spectrum image quality validation including spatial resolution (using line-pair phantoms), contrast-to-noise ratio measurement, detector gain uniformity mapping across all channels, and temporal stability analysis across multiple gantry rotation cycles. We generate formal test reports documenting imaging performance against Accuray baseline specifications, ensuring your facility maintains diagnostic image quality standards required for radiation dose planning accuracy.

Yes. Synchronics specializes in repair of Accuray robotic subsystems including KUKA robot servo drives, incremental encoders, safety interlock electronics, and redundant motion monitoring circuits. We perform kinematic verification using laser alignment systems and positional repeatability testing to sub-millimeter accuracy. All robotic repairs undergo full safety validation including emergency stop circuit testing, fault detection response verification, and coordinated motion profiling before return to oncology service. Documentation includes compliance certification for patient safety-critical systems.

Absolutely. Synchronics repairs Accuray treatment console motherboards, power supplies, display controllers, and peripheral interface modules. Common repairs include firmware reflashing for corrupted boot sectors, capacitor replacement on aged power regulation circuits, and connector re-soldering for intermittent communication faults. We validate console functionality by importing test patient datasets and running full treatment planning workflows. Network interface restoration and database connectivity verification ensure seamless re-integration with your hospital's PACS and oncology information systems.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your ACCURAY unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.