AMC Repair Services India

Yes. Synchronics repairs the full AMC product range — BiMD brushless drives, Tri-Mode stepper drivers, DDM DC drive modules, CANopen motion controllers, and encoder interface modules. We offer PAN India door-step pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, Indore, and all major industrial cities. All repairs serviced at our 14,000 sq ft facility in Vadodara, Gujarat with 48-72 hour turnaround for standard faults.

Absolutely. Synchronics holds OEM factory authorization to reload AMC BiMD firmware from verified source code archives. If your parameter backup is unavailable, our engineers reverse-engineer the application by analyzing motor specifications, load characteristics, and control loop behavior from your machine documentation. We reprogram commutation offset, current limits, and encoder resolution to match your original settings, then validate with live motor testing under load.

All repaired AMC equipment receives a 12-month comprehensive warranty covering parts and labor, with option to extend to 24 or 36 months for critical production systems. Equipment is returned with ISO-certified test reports documenting initial fault diagnosis, repair actions, component replacements, and final validation test results. Statutory GST invoices and NASSCOM-compliant service documentation provided for all work.

Standard turnaround is 3-5 business days in-house. Diagnosis typically requires 4-6 hours on our test bench, with microstepping verification taking 8-12 hours due to high-resolution current waveform capture and linearity analysis across all 256 microstep settings. Urgent same-day turnaround available for documented production emergencies, subject to component availability. Express courier returns arranged within 24 hours of completion.

Synchronics stocks OEM-authorized AMC components including Hall effect sensor modules, power MOSFET arrays, encoder interface chipsets, and control logic firmware. For passive components (capacitors, resistors, connectors), we source military-grade equivalents from Vishay, Panasonic, and Amphenol meeting or exceeding original specifications. All component sourcing documented on repair certificates. Customers requiring 100% OEM parts can request OEM-matched ordering; we support direct purchase through our AMC distributor network.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your AMC unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.