APC Repair Services India
APC by Schneider Electric is the global leader in uninterruptible power supplies (UPS), power distribution units (PDUs), and critical infrastructure protection. Founded in 1981 and headquartered in West Kingston, Rhode Island, APC serves Fortune 500 companies and critical facilities worldwide. In India, APC equipment protects data centres, hospitals, financial institutions, and manufacturing plants across Mumbai, Bangalore, Hyderabad, and Delhi.
APC by Schneider Electric is the global leader in uninterruptible power supplies (UPS), power distribution units (PDUs), and critical infrastructure protection. Founded in 1981 and headquartered in West Kingston, Rhode Island, APC serves Fortune 500 companies and critical facilities worldwide. In India, APC equipment protects data centres, hospitals, financial institutions, and manufacturing plants across Mumbai, Bangalore, Hyderabad, and Delhi.
Synchronics Electronics has repaired APC UPS systems, Smart-UPS modules, Rack PDUs, and Battery Management Cards since 2005. Our 180+ engineers hold certifications in APC power protection architecture and have logged 15,000+ successful repairs of APC critical power equipment. We repair Smart-UPS On-Line, Back-UPS, Symmetra PX, and Galaxy series — handling battery failures, inverter faults, rectifier breakdowns, and communication card issues that protect India's mission-critical operations.
APC power protection repairs — 18 years expertise, 15,000+ successful restorations.
APC Equipment We Repair — By Category
APC Product Lines We Repair
Our engineers are trained on the full APC product range. Below are the major product families we service.
Smart-UPS On-Line
Three-phase and single-phase online UPS units (6-20 kVA) protecting data centres and server rooms. Common failures include failed battery cells, inverter output faults, rectifier module breakdown, and internal transfer switch failures requiring board-level diagnostics.
Symmetra PX
Modular scalable UPS for large data centres and industrial plants (10-125 kVA). Repairs address power module failures, communication card corruption, battery bank imbalance, and IGBT bridge faults in high-frequency rectifier sections.
Galaxy Series
Enterprise-grade UPS systems (10-500 kVA) for hospitals, banks, and manufacturing plants. Frequent repair issues include battery charger PCB faults, static bypass contactor sticking, microprocessor resets, and internal cooling fan motor failures.
Back-UPS Series
Compact offline/line-interactive UPS (500 VA - 6000 VA) for branch offices, retail, and small manufacturing units across India. Common faults: battery cell degradation, inverter output rectification faults, inverter transformer shorts, and LCD display module failures.
Rack PDU
Monitored and intelligent power distribution units (16A/32A outlets) managing power across server racks. Repairs include relay card burnout, metering module failures, network communication card issues, and outlet contact corrosion in humid Indian environments.
Battery Management Card
Critical monitoring and control module for UPS battery banks. Failures stem from capacitor aging, temperature sensor malfunction, battery string imbalance detection circuit failure, and firmware corruption affecting charge/discharge cycles.
Why Choose Synchronics for APC Repairs?
PCB-Level Expertise
We repair down to the component level — not just swap boards. Our engineers identify root causes, replace failed IGBTs, capacitors, processors, and gate drivers on APC equipment.
Fast Turnaround
Standard 7–10 working days. Express 3–5 days available for critical breakdowns. Emergency same-day/next-day service for unplanned downtime.
6-Month Warranty
Every repaired unit ships with a 6-month comprehensive warranty on parts and labour. Our repair success rate is over 94% across all brands.
All-India Service
Couriered repairs accepted from any city in India. Doorstep pickup available in Vadodara, Mumbai, Pune, Ahmedabad, Surat, Chennai, and more.
Common APC Equipment Faults We Fix
Based on 30+ years of repair data, these are the most frequent failure modes we see in APC equipment arriving at our workshop.
- ✓Battery cells showing 0V output or low voltage — APC UPS batteries degrade after 3-5 years in Indian humid/high-temperature environments. Individual cell failure, corroded terminals, or internal separator breakdown causes voltage collapse across Smart-UPS and Symmetra battery strings.
- ✓Inverter output faults or output voltage oscillation — IGBT transistor failure, gate driver circuit malfunction, or transformer core saturation in the high-frequency inverter section of Smart-UPS On-Line and Galaxy series creates unstable AC output or low voltage on load.
- ✓Rectifier module failure or DC bus voltage collapse — Diode bridge rectifier failure, thyristor gating circuit malfunction, or input transformer primary winding short in Symmetra PX and Galaxy chassis causes zero or low DC bus voltage, forcing UPS into battery mode on startup.
- ✓Static bypass contactor not engaging or chattering — Worn contactor contacts, coil voltage drop below 80%, or control circuit timing fault in Galaxy and Back-UPS series prevents normal bypass operation during inverter maintenance, leaving critical load unprotected.
- ✓Communication card failure or network isolation — Ethernet connector corrosion, capacitor failure on signal conditioning circuits, or firmware flash memory corruption in APC Rack PDUs and Smart-UPS network cards causes loss of SNMP monitoring and remote shutdown capability.
- ✓Temperature sensor malfunction or thermal runaway alarm — NTC thermistor open-circuit failure, damaged temperature probe cable, or Battery Management Card thermistor bias circuit fault causes false high-temperature warnings or inability to throttle charge current in humid Indian data centres.
How We Repair Your APC Unit
Receive & Log
Your unit is logged into our tracking system with a unique job number. You receive WhatsApp / email updates at every stage.
Fault Diagnosis
Board-level diagnosis using oscilloscopes, LCR meters, and thermal cameras. Root cause identified before any repair begins.
Component Repair
Faulty ICs, capacitors, MOSFETs, IGBTs, and gate drivers replaced with genuine or equivalent-spec components.
Full-Load Test
Unit tested under rated load with original or equivalent motor. All parameters verified. 6-month warranty issued.
Industries Using APC Equipment
We serve plant maintenance teams across all major industries where APC automation is deployed.
Frequently Asked Questions — APC Repairs
Do you repair APC equipment anywhere in India?+
Yes. Synchronics repairs the full APC product range — Smart-UPS, Symmetra PX, Galaxy series, Back-UPS, Rack PDUs, and Battery Management Cards across all of India. We offer PAN-India door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, Kolkata, and all tier-1/tier-2 cities. All repairs are performed at our Vadodara, Gujarat facility, which houses 180+ engineers and advanced test equipment.
Can Synchronics repair APC UPS systems with critical downtime constraints?+
Absolutely. Synchronics offers expedited same-day or next-day turnaround for critical APC Smart-UPS and Symmetra PX repairs when equipment is brought directly to Vadodara. We maintain inventory of common replacement modules (inverter boards, rectifier modules, battery cards) and can often complete diagnostics within 4-6 hours. For remote locations, we offer call-and-carry service to minimize downtime.
What is the typical repair cost for APC UPS battery failures?+
APC UPS battery module replacement ranges from Rs. 8,000-25,000 depending on capacity (Smart-UPS 6-20 kVA vs. Galaxy 50+ kVA). Synchronics charges labour at Rs. 1,500-3,000/hour depending on fault complexity, plus parts cost. We always provide a written quotation after initial diagnosis, and most battery-only repairs cost less than 20-30% of a new UPS unit, making repair the cost-optimal choice for 3-7 year old systems.
Does Synchronics perform APC UPS preventive maintenance and battery testing?+
Yes. Synchronics offers scheduled APC preventive maintenance contracts covering quarterly battery load bank testing, thermal imaging of power circuits, capacitor ESR trending, and contactor inspection. We perform battery string voltage balancing, measure DC bus ripple, and document all readings to predict failure 3-6 months in advance. Customers often avoid emergency shutdowns through our predictive maintenance program.
Can you repair APC Rack PDUs and provide documentation for data centre audits?+
Yes. Synchronics repairs APC Metered, Monitored, and Smart PDUs (AP7900, AP7920, AP7950, AP7932 series) and provides comprehensive repair documentation including component testing reports, photographs, and performance validation logs. We calibrate power metering circuits and reset firmware to factory defaults. Full repair certificates are provided for ISO 27001 and data centre compliance audits.
How do I send my APC unit for repair?+
Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.
What is the cost of repairing a APC drive or PLC?+
Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.
What warranty do you provide on APC repairs?+
All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.
Do you provide a no-fix, no-fee guarantee?+
Yes. If we cannot repair your APC unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.
APC Repair Catalog
Showing 1–4 of 4 APC products
Other Brands We Repair in the Same Categories
Get Your Equipment
Back in Action — Fast
Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
Free Evaluation
No obligation
48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service