APPLIED TECHNO SYSTEMS Repair Services India

Yes. Synchronics repairs the full Applied Techno Systems product range — iLC PLCs, ViZion HMI terminals, distributed IO modules, NetLink Ethernet cards, power supplies, and TrendLog loggers. We offer PAN India door-to-door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Jaipur, Surat, Kolkata, and 100+ other cities. All repairs are processed at our certified facility in Vadodara, Gujarat, with a standard turnaround time of 4-7 business days.

Boot failure diagnosis at Synchronics is free. Repair cost depends on root cause: SD card recovery and firmware reflash typically costs INR 3,500-5,500; backup battery replacement costs INR 2,000-3,000; CPU module replacement (if chip is damaged) costs INR 8,000-12,000. We provide a detailed quotation with photographic evidence before proceeding. Most customers opt for SD card recovery first, which resolves 70% of iLC boot issues.

We can repair most ViZion touchscreen failures including digitizer unresponsiveness, controller chip issues, and backlight degradation. However, physical LCD cracks that affect image quality cannot be repaired — only the display module can be replaced. We source genuine Applied Techno Systems display panels and handle the entire module swap with re-calibration and functional testing. Turnaround is typically 5-6 days including parts procurement.

Yes. Synchronics maintains an active inventory of Applied Techno Systems spare components including iLC backup batteries, ViZion digitizer modules, optocouplers for IO cards, RJ45 connectors, and electrolytic capacitors for power supplies. We also stock iLC and ViZion firmware images certified by Applied Techno Systems. For rare or obsolete modules, we source from authorized distributors with guaranteed lead time of 5-10 days. Emergency parts availability is offered for critical production outages.

All Applied Techno Systems repairs include a 12-month parts warranty on replaced components and 6-month warranty on labor/rework. If a repaired module fails within this period due to defective repair (not external damage or misapplication), we repair or replace it free of charge. Critical modules like PLCs and HMIs receive additional 24-month extended warranty at nominal cost. We also offer preventive maintenance contracts for textile mills and pharma plants with quarterly inspections and firmware updates.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your APPLIED TECHNO SYSTEMS unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.