AUTOMATION UNLIMITED Repair Services India

Yes. Synchronics Electronics repairs the complete Automation Unlimited product range — PLCs, servo drives, I/O modules, communication gateways, and HMI panels. We offer PAN-India door pickup and delivery from Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Kolkata, and 50+ other cities. All repairs happen at our ISO-certified facility in Vadodara, Gujarat. Turnaround is 5-7 working days for most modules.

Yes, with important caveats. If you have a backup of your original ladder file or can provide the program source, we restore it during EEPROM reprogramming. If the program is lost, you must provide updated source code before we can test the repaired PLC. Synchronics maintains a library of common AU-Series default programs and can assist in firmware recovery, but custom logic reconstruction requires your documentation or a working reference PLC unit.

Encoder signal repairs range from Rs 8,000-18,000 depending on root cause. Cable re-termination and calibration cost Rs 5,000-8,000. Full encoder assembly replacement (if needed) adds Rs 12,000-25,000 for OEM parts. Synchronics provides free diagnostic testing and written quotation before any work begins. Most Indian manufacturers budget 40-50% of new drive cost for servo repair.

For critical stoppages, Synchronics offers 24-48 hour emergency repairs at our Vadodara facility with priority handling. We do not currently perform on-site repairs due to firmware security protocols. However, our field service team can assist with troubleshooting and cable/connector replacement to get units ready for transport. Express courier service (3-4 days) is available for emergency calls from major Indian cities.

Not always. OEM replacement AU-Series PLC modules cost Rs 40,000-120,000 depending on configuration. Synchronics repair averages Rs 18,000-35,000 — typically 40-50% of replacement cost. Servo drives and I/O modules show similar savings. Repair is recommended for modules over 3 years old, provided warranty loss is acceptable. Synchronics issues 12-month repair warranty covering parts and labor.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your AUTOMATION UNLIMITED unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.