BERTHOLD Repair Services India

Yes. Synchronics Electronics repairs the complete Berthold radiation detection and measurement instrument range — liquid scintillation counters, gamma counters, dose rate monitors, portal monitors, and control electronics. We offer PAN-India door pickup and return from Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Surat, Kolkata, and all major Indian cities. All repairs are handled in our Vadodara, Gujarat facility with documented testing and calibration certificates.

Yes, absolutely. Synchronics performs complete recalibration of Berthold LB series counters using NIST-traceable reference standards. We validate counting efficiency, quench correction curves, background subtraction, and detector linearity. Each repair includes an ISO-compliant calibration certificate with measurement uncertainty — essential for pharma QA, GxP compliance, and regulatory audits. Turnaround is typically 5-7 working days.

Berthold PMT tube replacement typically costs INR 18,000–35,000 depending on tube type and detector configuration. We maintain stock of compatible Hamamatsu and Electron Tubes PMTs. Standard turnaround is 3–5 working days. For urgent cases, we offer express service. We always bench-test the repaired detector under load before shipment and include a 6-month PMT warranty.

Erratic readings in Berthold dose meters typically indicate failing analog signal conditioning circuits, temperature sensor drift, or detector preamplifier noise coupling. Synchronics diagnoses the fault through signal tracing and source-based measurement testing. We replace suspect components, re-shield circuits, and validate linearity and stability. Most analog drift issues are resolved within 4–5 days. We test using calibrated reference sources and provide full performance reports.

Yes. Synchronics is an authorized independent service partner for Berthold equipment repairs in India. We handle in-warranty, out-of-warranty, and extended-warranty repairs. We work directly with Berthold Technologies Germany for spare parts, technical documentation, and firmware updates. Warranty coverage details depend on your agreement — contact us with your purchase documentation for clarification.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your BERTHOLD unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.