CERBERUS PYROTRONICS Repair Services India

Yes. Synchronics is the authorized service partner for Cerberus Pyrotronics in India, repairing all product lines including ICC-500 initiation controllers, SafeArm wireless systems, DetonationGuard timing modules, EOD CommandPads, and safety relay modules. We offer PAN-India door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Bangalore, and all mining regions. All repairs completed at our Vadodara, Gujarat facility with full traceability documentation required by defense and mining regulations.

Synchronics technicians are trained in Cerberus Pyrotronics-specific safety procedures, arc-flash protection, and static-discharge prevention protocols. All repairs on safety-critical modules (ICC-500, SafeArm, SR-8) include functional verification against Cerberus qualification test specifications. We maintain compliance with Indian Bureau of Mines (IBM) guidelines, DGFT licensing for explosive-related equipment, and defense procurement audit trails. Full test certificates provided with every repaired unit.

Cerberus Pyrotronics systems use proprietary encryption and safety-lockdown protocols to prevent unauthorized modification. Synchronics does not attempt to bypass encryption or reprogramme locked modules. Instead, we repair at the component level - replacing failed capacitor banks, relay modules, isolation transformers, and power conditioning circuits without touching firmware. For genuine reprogramming needs, we coordinate directly with authorized Cerberus Pyrotronics support centers in Europe and liaise with customer's procurement and compliance teams to obtain unlock codes.

Standard turnaround is 7-10 business days from equipment receipt in Vadodara. This includes diagnostic testing, parts sourcing, component replacement, and full functional verification. Expedited 3-5 day service is available for critical mining operations at premium rates. Given the safety-critical nature of ICC-500 systems, we never rush final verification testing - all units undergo redundant safety interlock validation and firing circuit simulation before release.

Yes, with limitations. If equipment survived detonation without catastrophic structural failure, Synchronics can assess and repair the electronics. Post-blast contamination (explosive residue, carbon soot, mineral dust) requires specialized cleaning in our ultrasonic and vapor-phase cleaning stations. Physical deformation or melted plastic enclosures may render equipment non-repairable due to safety certification loss. We provide detailed damage assessment and repairability quotes before commencing work. For demolished or heavily damaged units, we offer refurbishment pricing for full module replacement with certified components.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your CERBERUS PYROTRONICS unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.