COMAU Repair Services India

Yes. Synchronics repairs the complete COMAU robot controller and servo system portfolio — C4G, C5G, NJ4 series controllers, KCP teach pendants, servo drives, safety modules, and encoder feedback systems. We offer pan-India door pickup service from Mumbai, Delhi, Pune, Chennai, Hyderabad, Bangalore, Ahmedabad, Nashik, and all major industrial cities. All repairs are completed at our 15,000 sqft facility in Vadodara, Gujarat, with same-day diagnostics and express turnaround options available.

Standard COMAU controller repairs (board-level diagnostics, component replacement, firmware refresh) take 5-7 working days. Express service available for 48-72 hours if the fault is identified as simple component failure (e.g., single capacitor, relay, or connector replacement). Complex servo drive or memory corruption cases may require 10-14 days for deep firmware analysis and burn-in testing. Synchronics provides daily status updates and test reports throughout the repair cycle.

Synchronics maintains authorised relationships with COMAU spare parts distributors across India and sources all replacement components through official COMAU channels — servo cards, encoder modules, relay boards, capacitor packs, and connectors are OEM-spec. We do NOT use counterfeit or grey-market components. For unavailable legacy parts, we perform high-reliability cross-reference matching and condition assessment before installation. All parts carry warranty parity with original equipment.

Yes. COMAU encoder failures (incremental and absolute types) are a core speciality. Synchronics tests encoder signal integrity, resolves cable and connector faults, and replaces worn encoder units. Post-repair, we recalibrate robot axis zero offsets using COMAU C4G/C5G/NJ4 calibration routines and validate full axis travel via teach pendant. We supply a detailed calibration report documenting encoder counts, resolver match, and mechanical backlash measurements — essential for weld spot accuracy and positioning repeatability.

Yes, Synchronics repairs all COMAU KCP generations — KCP3, KCP3s, KCP4, KCP4-flex, and KCP4-touch including both docked (umbilical) and wireless radio-linked variants. Common repairs include joystick potentiometer replacement, touchscreen unresponsiveness, button membrane layer restoration, battery circuit repair, and CAN/Ethernet connector rework. Wireless KCP units receive full RF transceiver diagnostics and re-pairing to base station. Typical KCP repair turnaround is 3-5 days.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your COMAU unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.