CUSTOM CONTROL PROD Repair Services India

Yes. Synchronics repairs the full Custom Control Products range — servo amplifiers, motion controllers, power supplies, encoder modules, and custom control boards. We offer PAN India door-to-door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, and all other major cities. All repairs are completed in our Vadodara, Gujarat facility with 180+ senior engineers experienced in CCP diagnostics.

Custom Control Products servo amplifiers typically require 5-7 working days for complete diagnosis, component replacement, and verification testing. Priority express service (3-4 days) is available for critical production outages. We maintain stock of common replacement components (MOSFETs, capacitors, op-amps) to minimize wait times. All repaired units undergo 48-hour burn-in testing before dispatch.

Yes. Synchronics has licensed access to CCP firmware tools and maintains documented EEPROM configurations for all major CCP product lines. We can read customer backups, reprogram corrupted firmware, and verify parameter integrity using CCP diagnostic software. If no backup exists, we can often recover configuration from similar systems in your facility. All programming is validated with extended runtime testing.

Each repaired Custom Control Products unit includes a detailed fault report, component replacement list, and calibration/test results. We provide 12 months warranty on all component replacements and board-level repairs against manufacturing defects. Expedited 24-hour replacement is available if a unit fails within warranty period due to our repair work.

Yes. Synchronics offers quarterly thermal imaging diagnostics, capacitor health assessment, connector inspection, and firmware validation for CCP servo and motion control systems. Our preventive maintenance program reduces unexpected failures by 70-80% in high-temperature or high-vibration environments. We can schedule maintenance during planned production downtime and provide detailed condition reports with upgrade recommendations.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your CUSTOM CONTROL PROD unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.