DIANO CORPORATION Repair Services India

Yes. Synchronics repairs the complete DIANO Corporation product range — stepper drivers, servo controllers, motion modules, resolver converters, and power supplies. We offer PAN India door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, and all other major cities. All repairs are performed at our 8,000 sqft facility in Vadodara, Gujarat with 48-72 hour turnaround for standard faults.

We use precision winding resistance measurement, megohm insulation testing, and transformer saturation curve analysis to identify phase winding degradation in DIANO DSM series drivers. Our in-house oscilloscope bench captures current-sense feedback waveforms and gate-drive timing signals to confirm MOSFET gate-driver failures. We correlate findings with your system's vibration history and installation environment to recommend conformal coating or upgraded component selection for Indian climate resilience.

Synchronics has repaired over 300 DIANO SMC-500 and SMC-1000 controllers in Indian textile mills since 2008. We specialise in resolver encoder signal restoration, real-time scheduler optimisation, and firmware tuning for high-speed pattern synchronisation across warp and weft drives. Our engineers understand DIANO's proprietary servo loop mathematics and can recalibrate proportional-integral gain constants for stable closed-loop operation even when original documentation is unavailable.

Yes. Synchronics maintains archived firmware images for DIANO IAM-XT2, XT4, XT8, and XT12 controllers. We can reload factory default configurations and reprogram task-scheduling parameters based on your machine's original specification sheet. If source code is unavailable, we extract and reverse-engineer functional blocks from backup EEPROM dumps. Typical recovery takes 3-5 working days including full load testing on our motion test bench.

Synchronics provides 12 months parts and labour warranty on all DIANO repairs, including component failures under normal industrial operating conditions. We use genuine DIANO spare parts where available and OEM-equivalent certified components for obsolete modules. Warranty is void only if equipment has been subjected to voltage surges exceeding DIANO specifications or mechanical damage during transport. Extended 24-month warranties are available for critical production systems.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your DIANO CORPORATION unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.