EATON-KENWAY Repair Services India

Synchronics repairs Eaton-Kenway electrical distribution and power management equipment across the entire Indian subcontinent. We offer PAN-India door pickup and delivery from all major cities including Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Kolkata, and smaller industrial towns. Our centralized repair facility in Vadodara, Gujarat, processes all repairs to ensure consistent quality standards and rapid turnaround — typically 7-10 working days from receipt to dispatch.

Medium voltage switchgear repairs typically require 10-14 working days, depending on component availability and extent of damage. Vacuum interrupter testing and certification adds 3-5 days. Synchronics maintains stock of common replacement components (vacuum bottles, contacts, coils, control transformers) to minimize procurement delays. Express turnaround (5-7 days) is available for single-phase failures like relay card replacement or gate drive module substitution at standard repair rates.

Synchronics performs comprehensive factory acceptance testing (FAT) on all repaired Eaton-Kenway equipment. Testing includes: vacuum level measurement on interrupters (minimum 0.1 micron requirement), contact resistance below 100 microohms, control power supply voltage ripple analysis, relay response time verification at 0.8-1.2 times rated voltage, and high-voltage dielectric strength testing at 1.5 times rated voltage for 1 minute. All test data is documented on a certified test report provided with each repair.

Yes. Synchronics maintains a technical library of manufacturer firmware images and application-specific code for Eaton-Kenway RTU units, soft-starters, and motor control centers. We perform EEPROM diagnostic programming, backup existing configurations (if recoverable), and re-flash validated firmware. We also conduct full protocol testing using Modbus, PROFIBUS, and DNP3 test tools to confirm restored communication with SCADA systems. Board-level capacitor replacement is included to prevent recurrence.

Synchronics stocks high-turnover replacement parts for Eaton-Kenway equipment including vacuum interrupters (VM, VCP series), relay coils, power supply modules, control transformers, capacitor assemblies, and Ethernet interface cards. For specialized components or legacy equipment (pre-2005 models), we source parts through authorized Eaton-Kenway distributors in India. All replacement components are verified as OEM-specification equivalents before installation, and sourcing typically adds 5-7 working days to repair timelines.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your EATON-KENWAY unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.