ERWEKA Repair Services India
ERWEKA, founded in 1967 in Germany, is a world-leading manufacturer of tablet testing, dissolution, and disintegration equipment for the pharmaceutical and nutraceutical industries. Their precision instruments are critical QA tools in drug manufacturing globally, including across India's thriving pharma sector. ERWEKA equipment ensures regulatory compliance and product quality across dosage form development and batch release testing.
ERWEKA, founded in 1967 in Germany, is a world-leading manufacturer of tablet testing, dissolution, and disintegration equipment for the pharmaceutical and nutraceutical industries. Their precision instruments are critical QA tools in drug manufacturing globally, including across India's thriving pharma sector. ERWEKA equipment ensures regulatory compliance and product quality across dosage form development and batch release testing.
Synchronics specializes in repairing ERWEKA tablet dissolution testers, disintegration apparatus, friability testers, and hardness testing instruments. With deep expertise in pharmaceutical equipment electronics and mechanical systems, we service ERWEKA instruments across Indian pharma manufacturers, contract research organizations, and quality labs. Our engineers understand ERWEKA's precision calibration requirements and deliver certified repairs that restore equipment to OEM specifications.
Expert ERWEKA pharmaceutical testing equipment repair and calibration across India.
ERWEKA Equipment We Repair — By Category
ERWEKA Product Lines We Repair
Our engineers are trained on the full ERWEKA product range. Below are the major product families we service.
SOTAX dissolution testing systems
Automated USP/EP compliant dissolution testers for in-vitro drug release testing. Common issues include paddle/basket motor failures, temperature control sensor drift, sampling pump blockages, and software/controller communication errors in multi-vessel systems.
DT Disintegration apparatus
Basket and disk-type disintegration testers for measuring tablet and capsule breakdown times. Typical faults include basket lift mechanism wear, timing circuit failures, temperature sensor malfunction, and heating bath thermostat issues requiring recalibration.
DR Friability testers
Rotating drum friability testers measuring tablet strength and coating integrity. Common problems include drum rotation motor failures, sensor calibration drift, timer circuit defects, and electrical connector corrosion in humidity-controlled testing environments.
TBH Tablet hardness testers
Digital hardness testing instruments for tablet crushing strength measurement. Frequent issues include load cell sensor failure, display/indicator malfunction, mechanical jaw wear, and force transducer calibration errors requiring NIST traceability.
USP automation controllers
Programmable logic controllers and touch-screen HMIs managing multi-vessel dissolution and disintegration test sequences. Repair needs include PLC board failures, 24VDC power supply issues, Ethernet/serial communication faults, and data logging errors in networked lab systems.
Why Choose Synchronics for ERWEKA Repairs?
PCB-Level Expertise
We repair down to the component level — not just swap boards. Our engineers identify root causes, replace failed IGBTs, capacitors, processors, and gate drivers on ERWEKA equipment.
Fast Turnaround
Standard 7–10 working days. Express 3–5 days available for critical breakdowns. Emergency same-day/next-day service for unplanned downtime.
6-Month Warranty
Every repaired unit ships with a 6-month comprehensive warranty on parts and labour. Our repair success rate is over 94% across all brands.
All-India Service
Couriered repairs accepted from any city in India. Doorstep pickup available in Vadodara, Mumbai, Pune, Ahmedabad, Surat, Chennai, and more.
Common ERWEKA Equipment Faults We Fix
Based on 30+ years of repair data, these are the most frequent failure modes we see in ERWEKA equipment arriving at our workshop.
- ✓Dissolution paddle motor stalling or irregular rotation — ERWEKA SOTAX dissolution testers use precision brushed DC motors with tachometer feedback. Motor stalling typically results from mechanical friction in worn paddle shafts, bearing degradation, or 24VDC supply voltage droop under load. Contaminant buildup in the dissolution vessel also increases resistance.
- ✓Temperature control hunting or overshoot in water bath — ERWEKA dissolution and disintegration testers maintain precise temperature (37°C or custom setpoint) using platinum resistance thermometers (RTDs) and PID-tuned heating elements. RTD sensor degradation, proportional valve sludging, or PID parameter drift cause temperature instability and test invalidation.
- ✓Sampling pump blockage or low flow in dissolution testing — ERWEKA SOTAX peristaltic pumps draw dissolved product samples from dissolution vessels. Pump tubing cracks, valve seats clog with precipitated drug or excipient, and tubing kinks reduce flow rate, invalidating dissolution profiles and extending test duration.
- ✓Basket or disk lift mechanism fails to return to start position — ERWEKA DT disintegration apparatus uses electromechanical linkages or pneumatic actuators to lift and release baskets at specified frequency (29-32 cycles/min). Spring fatigue, solenoid coil burnout, pneumatic line leaks, or mechanical binding from debris prevent proper cycling and test abortion.
- ✓Load cell sensor drift or display reading errors in hardness testing — ERWEKA TBH hardness testers employ strain-gauge load cells that require periodic recalibration. Moisture ingress, mechanical overload during testing, solder joint degradation, and amplifier circuit drift introduce non-linearity or offset errors, causing out-of-spec hardness values.
- ✓PLC or touch-screen controller communication loss or data logging failure — ERWEKA USP automation controllers manage multi-vessel test sequences via networked PLC modules or embedded Windows-based HMIs. Ethernet port failures, RS-232/USB cable degradation, SD card corruption, or Windows OS system errors cause data loss, test abort, or inability to store/retrieve dissolution profiles.
How We Repair Your ERWEKA Unit
Receive & Log
Your unit is logged into our tracking system with a unique job number. You receive WhatsApp / email updates at every stage.
Fault Diagnosis
Board-level diagnosis using oscilloscopes, LCR meters, and thermal cameras. Root cause identified before any repair begins.
Component Repair
Faulty ICs, capacitors, MOSFETs, IGBTs, and gate drivers replaced with genuine or equivalent-spec components.
Full-Load Test
Unit tested under rated load with original or equivalent motor. All parameters verified. 6-month warranty issued.
Industries Using ERWEKA Equipment
We serve plant maintenance teams across all major industries where ERWEKA automation is deployed.
Frequently Asked Questions — ERWEKA Repairs
Do you repair ERWEKA equipment anywhere in India?+
Yes. Synchronics repairs the complete ERWEKA tablet testing instrument range — dissolution testers, disintegration apparatus, friability testers, hardness instruments, and USP automation controllers. We offer Pan India door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Bangalore, Kolkata, and all major cities. All repairs are performed in our ISO-certified facility in Vadodara, Gujarat, with complete calibration documentation.
Can ERWEKA dissolution testers be repaired to meet USP and European Pharmacopoeia standards?+
Absolutely. Synchronics' ERWEKA repairs include full USP/EP compliance verification. Our engineers recalibrate paddle hydrodynamics, validate temperature stability (±0.5°C), verify sampling pump flow accuracy, and generate NIST-traceable calibration certificates. All dissolved oxygen, pH, and paddle runout specifications are tested to ensure your SOWATAX system produces legally valid bioequivalence and dissolution data for regulatory submissions.
What is the typical turnaround time for ERWEKA equipment repair in India?+
Standard ERWEKA repairs typically require 5-7 business days depending on fault complexity, parts availability, and calibration scope. Critical equipment receives priority; we often deliver same-day diagnostics and can expedite repairs for time-sensitive pharma companies. Calibration and documentation add 2-3 days. Emergency repairs are arranged by direct discussion with our senior engineers.
Does Synchronics stock ERWEKA spare parts like pumps, sensors, and solenoids?+
We maintain a curated inventory of high-demand ERWEKA replacement parts including peristaltic pump tubing, RTD temperature sensors, proportional control valves, solenoid coils, and load cell assemblies. For specialized or obsolete parts, we leverage our German supplier relationships to procure genuine ERWEKA components within 7-10 days. All parts carry quality assurance and are tested before installation.
Are ERWEKA repairs covered under warranty after service completion?+
Yes. All Synchronics ERWEKA repairs include a 12-month limited warranty on labor and replaced components. We stand behind every repair with this commitment and provide lifetime technical support. Calibration certificates and repair reports are issued for all work, ensuring full traceability for pharma quality assurance audits and regulatory inspections.
How do I send my ERWEKA unit for repair?+
Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.
What is the cost of repairing a ERWEKA drive or PLC?+
Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.
What warranty do you provide on ERWEKA repairs?+
All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.
Do you provide a no-fix, no-fee guarantee?+
Yes. If we cannot repair your ERWEKA unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.
ERWEKA Repair Catalog
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Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
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48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service