FATEK AUTOMATION CORP. Repair Services India

Yes, Synchronics repairs the full FATEK AUTOMATION CORP. product range across all of India. We handle fB series and N series PLCs, HMI touch panels (CMT and cMT), WinPAC industrial PCs, analog-digital I-O modules, and communication gateways. PAN India door pickup available from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, Nagpur, and all other major industrial cities. All repairs are conducted in our flagship Vadodara, Gujarat facility with 25+ year track record in FATEK electronics.

Turnaround depends on fault severity. FATEK fB1200 and N-series PLC diagnostics typically take 3-5 working days including parts sourcing, repair, functional testing, and calibration verification. HMI touch panel repairs average 5-7 days if touch controller IC replacement is required. Expedited same-week service available for critical Indian production lines. We provide real-time repair status updates via email or SMS.

Yes, with limitations. For fB series and N-series controllers with intact EEPROM or flash memory, Synchronics can extract the ladder logic program using specialized FATEK firmware tools and cross-reference with common industry patterns. Success rate is 85-90% depending on program complexity and memory damage extent. We deliver recovered code in native FATEK FVP format and IEC 61131-3 documentation. Proprietary or encrypted programs may not be fully recoverable; we advise maintaining verified backup files on USB or cloud storage.

Synchronics performs free diagnostic evaluation of FATEK CMT and cMT HMI panels. If the LCD display powers on but touch is unresponsive, repair is typically possible (touch controller IC replacement, calibration). If the display is dark or severely damaged, replacement is usually more cost-effective. For panels under 7-inch and older than 8 years, spare part availability is challenging — Synchronics advises customers on upgrade paths to newer cMT models or equivalent third-party HMI solutions that integrate with existing FATEK PLCs.

Yes. Synchronics provides annual preventive maintenance (PM) service packages for FATEK installations across Indian automotive, textile, and food sectors. PM includes capacitor health check, battery replacement (if due), firmware updates, Ethernet gateway connectivity verification, and touch calibration for HMI panels. Contracts include emergency repair priority and spare parts discount. Contact our Mumbai or Delhi service centers for customized PM quotes based on FATEK equipment inventory.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your FATEK AUTOMATION CORP. unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.