FFT AUSTRALIA Repair Services India

Yes. Synchronics Electronics repairs the full FFT Australia product range — servo drives, motion controllers, VFDs, spindle systems, and automation modules. We offer pan-India door pickup from Mumbai, Delhi, Bangalore, Pune, Chennai, Hyderabad, Ahmedabad, Kolkata, and all tier-1 and tier-2 cities. All units are brought to our fully equipped repair facility in Vadodara, Gujarat, where we diagnose and repair using genuine FFT spare parts and approved test equipment. Turnaround time is typically 5-7 working days including diagnostics, repair, testing, and certification.

Standard turnaround is 5-7 working days from receipt at our Vadodara facility. Emergency repairs on critical production equipment can often be expedited to 24-48 hours if the fault is straightforward (connector cleaning, firmware reload, minor component replacement). Complex issues involving encoder replacement or firmware debugging may take 10-14 days. We also offer on-call remote diagnostics and field support for critical situations — contact our dispatch team with your equipment details and deadline.

Synchronics maintains stock of common FFT spare parts including encoder cables, capacitor modules, relay cards, thermal interface materials, and firmware licenses. For less common components, we source directly from FFT Australia or authorized distributors with typical lead time of 10-14 days. We always use genuine parts in repairs to preserve equipment warranty and performance — we do not use aftermarket or reverse-engineered replacements. Request a parts availability check when you submit your equipment for repair.

FFT servo drives and controllers often display fault codes that appear hardware-related but are actually firmware or parameter issues. For example, 'encoder loss' faults can be cleared by reloading factory defaults or updating firmware — not always a hardware failure. Synchronics offers a free remote fault code analysis service: email us your equipment model number, display error code, and operating context (machine type, load profile, age). Our engineers will interpret the FFT fault code, advise whether field reset is safe, and recommend whether the unit needs in-house repair or can be recovered by your technicians.

Yes. We regularly repair FFT units damaged by high humidity, accidental water spray, flooding, or electrical overvoltage. Synchronics performs comprehensive cleaning, component-level diagnostics, targeted component replacement (capacitors, relays, connectors), and polarization tests before returning units. Cost depends on extent of damage — minor corrosion or single-component failure is typically INR 3,000-8,000; major damage involving multiple circuit boards or IGBT modules can range INR 15,000-35,000. We provide a detailed repair estimate after diagnosis and advise whether economical repair is feasible versus replacement.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your FFT AUSTRALIA unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.