GALLUS Repair Services India

Yes. Synchronics repairs the complete Gallus product range—EPC3 and EPC4 controllers, servo drives, HMI panels, encoder systems, and pneumatic units. We offer door-to-door pickup across India from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, and all other industrial cities. All repairs are performed at our 10,000 sq ft facility in Vadodara, Gujarat with 14-day turnaround standard. Call +91 265 2359999 for emergency press support.

Standard turnaround is 10-14 days from receipt at Synchronics facility. However, Gallus controller repairs often complete in 5-7 days because we maintain pre-tested spare circuit board modules, genuine firmware images, and full diagnostic test rigs calibrated to EPC specifications. Emergency expedited service (2-3 days) is available for active production lines—contact our technical team for same-day logistics arrangement.

Yes. Synchronics specializes in Gallus encoder restoration including multi-turn absolute encoder data recovery, incremental encoder signal conditioning, and calibration of position reference on rotogravure and flexo press spindles. We use precision laser measurement tools and EPC software utilities to re-establish encoder home positions without disrupting mechanical alignment. If the encoder module itself is damaged, we source genuine Gallus encoder replacements with full commissioning support.

Register drift post-maintenance typically indicates either servo motor encoder reference loss or PID loop tuning value corruption in your EPC controller. Contact Synchronics technical support—our engineers will perform remote diagnostics via pressure sensor and register measurement data you provide. We often resolve this with firmware parameter reset and encoder recalibration done on-site. If onsite visit is needed, Synchronics maintains engineer network across Indian manufacturing hubs with same-day response to critical press failures.

Yes. Synchronics offers annual and tri-annual preventive maintenance contracts for Gallus installations covering EPC controller firmware updates, encoder calibration verification, servo drive performance baseline testing, HMI panel diagnostics, and pneumatic solenoid function check. Contracts include spare parts discount (15-20%), priority emergency support, and detailed maintenance reports. This is ideal for Indian converters running multi-shift operations where unexpected press downtime directly impacts delivery commitments. Request a customized maintenance proposal from our sales team.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your GALLUS unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.