HIGHLAND TECHNOLOGY Repair Services India

Yes, Synchronics repairs the complete Highland Technology product portfolio — real-time control modules, data acquisition systems, analog/digital interface cards, and industrial network modules. We offer PAN India door pickup service from major cities including Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Surat, and smaller industrial towns. All equipment is repaired and tested at our Vadodara, Gujarat facility within 5-7 working days, with urgent 48-hour turnaround available for critical production downtime situations.

Synchronics has deep expertise with Highland Technology VxWorks 5.5 and 6.x real-time kernels, QNX Neutrino BSP customizations, and legacy DOS-based control software. We diagnose kernel panics, task scheduling anomalies, memory leaks, and device driver incompatibility issues. Our engineers can reflash bootloader images, recompile BSP code for hardware configuration changes, and validate real-time determinism before returning equipment to production Indian textile mills, steel plants, and OEM manufacturing facilities.

After repair, we perform comprehensive burn-in testing using Highland Technology's diagnostic utilities including memory stress tests, real-time kernel validation, watchdog timer verification, and analog signal accuracy calibration across temperature extremes. For data acquisition systems, we inject reference waveforms and validate ADC linearity. Network modules are tested with protocol analyzers to confirm Modbus, EtherCAT, and Ethernet frame integrity. Equipment is only shipped when all tests pass and timestamps confirm stable operation under simulated production load.

Yes, Synchronics maintains extensive experience with Highland Technology legacy product lines including vintage DOS-based real-time controllers, older VxWorks 5.5 systems, and discontinued interface card models. We have component-level repair capability and can source replacement ICs, connectors, and subsystems from authorized distributors or harvest components from identical spare units. Many Indian textile mills and steel plants still operate these proven systems, and we keep them running reliably.

Synchronics provides 12 months comprehensive parts and labor warranty on all Highland Technology repairs. If repaired equipment fails within the warranty period due to the original fault, we re-repair or replace the unit at no charge. We also offer extended 24-month warranty coverage for critical systems in continuous-duty environments. Return shipping to our Vadodara facility and re-repair turnaround is typically 3-5 business days with no additional service fees.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your HIGHLAND TECHNOLOGY unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.