HMItek Ltd. Repair Services India

Yes. Synchronics Electronics repairs the complete HMItek Ltd. product portfolio — touchscreen terminals, operator panels, gateway units, wireless controls, and embedded modules. We offer PAN India door pickup and delivery from all major cities including Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Pune, Ahmedabad, Kolkata, and beyond. All repairs are performed at our Vadodara, Gujarat facility where we maintain HMItek-specific test benches and genuine spare parts inventory.

HMItek's touchscreen architecture requires proprietary calibration firmware and sensor drivers specific to each model. Generic repair shops often fail to recalibrate touch sensitivity or restore display colour accuracy. Synchronics stocks original HMItek calibration tools, has engineers trained on HMItek firmware loading procedures, and maintains a reference database of touch sensor parameters by model. This ensures your HMI performs exactly as OEM specification after repair.

Absolutely. We do not erase or modify your proprietary HMI application code during repair. Synchronics separates hardware repair from firmware backup, repairs the physical hardware faults, and restores your original program image. We work directly with your plant engineering team to document application parameters and verify full functionality post-repair. This is critical for Indian manufacturers running custom-configured HMItek systems in production environments.

Standard HMItek repairs (display, keypad, power) are completed within 5-7 working days. Complex repairs involving firmware recovery or controller PCB rework may take 10-14 days. Synchronics offers express turnaround (48-72 hours) for critical production equipment if spare units are unavailable. We maintain priority status for automotive and pharmaceutical industry clients with time-sensitive manufacturing schedules.

Yes. All HMItek repairs carry a 12-month parts and labour warranty. If a repaired component fails due to workmanship, Synchronics re-repairs or replaces it at no cost. We also offer extended 24-month warranty options for critical plant systems. Warranty covers normal industrial use but excludes external damage, electrical surge damage, or unapproved modifications to the equipment.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your HMItek Ltd. unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.