IMA Repair Services India
IMA S.p.A. is a leading Italian manufacturer of automatic packaging machinery and pharmaceutical equipment, headquartered in Bologna. Globally recognized for precision dosing, filling, and packaging solutions, IMA serves pharmaceutical, cosmetic, food, and nutraceutical sectors across six continents. In India, IMA equipment is extensively deployed in formulation plants, tablet manufacturing units, and contract packaging facilities across Maharashtra, Gujarat, Tamil Nadu, and Uttar Pradesh.
IMA S.p.A. is a leading Italian manufacturer of automatic packaging machinery and pharmaceutical equipment, headquartered in Bologna. Globally recognized for precision dosing, filling, and packaging solutions, IMA serves pharmaceutical, cosmetic, food, and nutraceutical sectors across six continents. In India, IMA equipment is extensively deployed in formulation plants, tablet manufacturing units, and contract packaging facilities across Maharashtra, Gujarat, Tamil Nadu, and Uttar Pradesh.
Synchronics Electronics specializes in repairing the full IMA industrial electronics ecosystem—servo motors, stepper drives, motion controllers, HMI panels, and PLC modules used in IMA packaging lines. Our 180+ engineers have extensive experience diagnosing intermittent encoder faults, servo amplifier thermal runaway, and motion synchronization errors on IMA filling heads and blister machinery. Indian pharma and FMCG manufacturers trust Synchronics for rapid turnaround and minimal production downtime on critical IMA equipment.
Expert repair of IMA servo systems, motion controllers, and packaging line electronics across India.
IMA Product Lines We Repair
Our engineers are trained on the full IMA product range. Below are the major product families we service.
IMA Servo Drive Modules
Brush and brushless servo amplifiers controlling filling head positioning, tablet pressing, and blister film advancement. Common failures include thermal sensor drift, PWM bridge degradation, and encoder signal loss causing position deviation in critical packaging operations.
IMA Motion Control Boards
Embedded PLC and motion controller modules managing multi-axis synchronization, speed ramping, and pressure feedback on automatic filling and capping systems. Typical defects include capacitor aging, relay contact wear, and firmware corruption causing communication timeouts.
IMA HMI Touchscreen Panels
7-inch to 15-inch operator interface units displaying real-time production metrics, error codes, and recipe parameters on primary packaging lines. Common issues include LCD backlight failure, capacitive touchscreen degradation, and Ethernet port oxidation in humid pharma environments.
IMA Stepper and Stepping Motor Drivers
Microstepping drivers for precise tablet counting, capsule indexing, and carton positioning mechanisms. Frequent failures include coil insulation breakdown, H-bridge FET failure, and step pulse timing drift under vibration-induced thermal stress.
IMA Encoder and Feedback Modules
Optical and magnetic encoder interface cards converting position and speed data from rotary encoders on filling hoppers, conveyor belts, and blister wheels. Defects include LED aging, photodiode contamination, and differential signal noise causing quantization errors.
IMA Power Supply Units
24V DC and 48V regulated supplies powering servo controllers, solenoid valves, and sensor networks across filling and sealing stations. Typical breakdown modes include electrolytic capacitor drying, MOV degradation under mains surges, and output voltage droop under peak motor load.
Why Choose Synchronics for IMA Repairs?
PCB-Level Expertise
We repair down to the component level — not just swap boards. Our engineers identify root causes, replace failed IGBTs, capacitors, processors, and gate drivers on IMA equipment.
Fast Turnaround
Standard 7–10 working days. Express 3–5 days available for critical breakdowns. Emergency same-day/next-day service for unplanned downtime.
6-Month Warranty
Every repaired unit ships with a 6-month comprehensive warranty on parts and labour. Our repair success rate is over 94% across all brands.
All-India Service
Couriered repairs accepted from any city in India. Doorstep pickup available in Vadodara, Mumbai, Pune, Ahmedabad, Surat, Chennai, and more.
Common IMA Equipment Faults We Fix
Based on 30+ years of repair data, these are the most frequent failure modes we see in IMA equipment arriving at our workshop.
- ✓Servo amplifier thermal shutdown on filling head axis — IMA servo drives in high-speed tablet filling environments experience thermal runaway due to blocked heatsink cooling fins from talc or starch dust accumulation. Faulty thermistor calibration also causes nuisance shutdowns even at normal operating temperature.
- ✓Position encoder signal loss or quantization error — IMA encoder modules suffer from LED aging, photodiode contamination from airborne particulates, or misalignment in the optical path. Differential signal degradation leads to missed step pulses and positional drift in multi-head filling systems.
- ✓HMI touchscreen unresponsive or LCD backlight failure — IMA HMI panels in humid pharma environments suffer from capacitive touchscreen sensor degradation, LCD backlight inverter failure, or connector corrosion. Extended runtime and thermal cycling degrade electrolytic capacitors on the display driver board.
- ✓Motion synchronization error or axis hunting on multi-head carton banding — IMA MCB controllers experience timing loop instability caused by grounding loops, crosstalk from nearby solenoid drivers, or firmware revision mismatch between master and slave axes. Capacitive coupling on long cable runs introduces jitter in step clock signals.
- ✓Stepper motor driver coil short or FET gate-source leakage — IMA stepper drivers operate in high-temperature sealing environments (ambient up to 50°C). Thermal cycling and vibration stress degrade coil insulation, leading to phase-to-phase shorts. Gate oxide degradation in MOSFETs causes leakage and reduced output current.
- ✓Power supply output voltage droop or intermittent 24V rail collapse — IMA packaging lines draw transient peak currents (15-20A spikes) when energizing solenoid banks and servo motors simultaneously. Electrolytic capacitor aging, corroded output connectors, and undersized cable gauge cause voltage sag below 20V, triggering logic resets.
How We Repair Your IMA Unit
Receive & Log
Your unit is logged into our tracking system with a unique job number. You receive WhatsApp / email updates at every stage.
Fault Diagnosis
Board-level diagnosis using oscilloscopes, LCR meters, and thermal cameras. Root cause identified before any repair begins.
Component Repair
Faulty ICs, capacitors, MOSFETs, IGBTs, and gate drivers replaced with genuine or equivalent-spec components.
Full-Load Test
Unit tested under rated load with original or equivalent motor. All parameters verified. 6-month warranty issued.
Industries Using IMA Equipment
We serve plant maintenance teams across all major industries where IMA automation is deployed.
Frequently Asked Questions — IMA Repairs
Do you repair IMA equipment anywhere in India?+
Yes. Synchronics repairs the full IMA product range—servo drives, motion controllers, HMI touchscreens, stepper drivers, and encoder modules. We offer PAN India door pickup from Mumbai, Delhi, Pune, Chennai, Hyderabad, Ahmedabad, Nagpur, Surat, and all other cities. All testing and repair happens in our 25,000 sq.ft. facility in Vadodara, Gujarat, with 6-8 day standard turnaround and expedited 48-hour service available.
What is your experience with IMA filling line servo synchronization errors?+
Synchronics has repaired 150+ IMA servo-driven filling heads across pharmaceutical plants. We specialize in diagnosing multi-axis position lag, quantization errors from encoder drift, and timing loop instability on IMA MCB controllers. Our engineers understand the precise 0.1mm positional tolerance required for tablet counting accuracy and can recalibrate servo gains to eliminate hunting and overshoot.
Can you replace IMA HMI touchscreen panels without losing production recipes and settings?+
Absolutely. When replacing IMA HMI panels, Synchronics downloads all EEPROM firmware and recipe data before disconnecting the faulty unit. We flash the identical configuration onto the replacement HMI module, re-test Ethernet and serial communication links, and verify recipe recall under simulated production load. Your production parameters and historical counters remain intact.
How do you test IMA stepper drivers before returning them to my blister machine?+
Synchronics uses a dedicated IMA-compatible stepper load tester to verify phase current, step accuracy, and microstepping resolution under thermal stress. We run 72-hour endurance tests at 50°C ambient (simulating your sealing station environment) at full holding torque, measure coil resistance and insulation, and deliver test reports documenting performance against IMA specifications.
What warranty do you provide on repaired IMA equipment?+
All Synchronics repairs carry a 12-month comprehensive warranty covering parts and labor. If a repaired IMA module fails within 12 months due to defective workmanship or component quality, we repair or replace it free of charge. Many pharmaceutical plants renew warranty coverage annually for mission-critical equipment like servo drives and motion controllers.
How do I send my IMA unit for repair?+
Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.
What is the cost of repairing a IMA drive or PLC?+
Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.
What warranty do you provide on IMA repairs?+
All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.
Do you provide a no-fix, no-fee guarantee?+
Yes. If we cannot repair your IMA unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.
IMA Repair Catalog
No products found for IMA
Don't See Your IMA Model Listed?
We repair the full range of IMA industrial electronics — even if the specific model is not yet in our catalog. Send us the unit details and we'll confirm repairability within 24 hours.
Free evaluation • 6-month warranty • PAN India pickup
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Back in Action — Fast
Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
Free Evaluation
No obligation
48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service