PHARMA TEST Repair Services India

Yes. Synchronics Electronics repairs the complete PHARMA TEST product portfolio — dissolution testers, hardness analyzers, moisture balances, and friability instruments. We provide pan-India door pickup from all major industrial hubs: Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Surat, Vadodara, and smaller pharmaceutical clusters. Repair work happens in our certified facility in Vadodara, Gujarat. Turnaround is typically 5-10 working days depending on fault complexity.

Absolutely. Synchronics understands that PHARMA TEST instruments directly impact USP/BP method compliance. All our repairs include post-service calibration validation, eccentricity checks (for dissolution testers), and load cell linearity verification. We provide NIST-traceable calibration certificates and repair documentation acceptable for regulatory audits, IND submissions, and GMP batch records.

This typically indicates PT100 sensor resistance drift (usually 1-3°C below setpoint). Causes include water ingress into the sensor pocket, connector pin oxidation, or aging of the temperature control card. Synchronics will test your PT100 sensor at 0°C, 37°C, and 100°C calibration points. If drift exceeds ±0.5°C, we replace the sensor and recalibrate the instrument to restore 37±0.5°C accuracy per USP <711> standards.

PHARMA TEST hardness analyzer repairs range from INR 8,000-25,000 depending on fault (sensor replacement, electronic board repair, mechanical jaw realignment). Standard turnaround is 7-10 working days from receipt. Urgent repairs can be expedited to 48-72 hours if required. We provide free initial diagnosis and quote before commencing work. For critical instruments, Synchronics can arrange temporary loaner equipment to minimize production downtime.

Yes. Synchronics performs full calibration of PHARMA TEST moisture balances using certified weights (OIML Class E1/E2) and thermal reference standards. We validate 0-point zero, span accuracy, and thermal drift compensation across the operational range. Calibration reports include traceability to NIST and meet requirements for analytical method validation. Recalibration interval is typically 12 months per USP <41> guidelines.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your PHARMA TEST unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.