PRO-FACE Repair Services India
Pro-face Corporation, established in 1975, has been a pioneer in the field of human-machine interfaces (HMIs) and industrial automation solutions. With a commitment to innovation and quality, Pro-face has developed a wide range of products that enhance the interaction between operators and machines, making industrial processes more efficient and user-friendly.
Pro-face Corporation, established in 1975, has been a pioneer in the field of human-machine interfaces (HMIs) and industrial automation solutions. With a commitment to innovation and quality, Pro-face has developed a wide range of products that enhance the interaction between operators and machines, making industrial processes more efficient and user-friendly.
Pro-face's technology leadership is evident in its diverse product offerings, including advanced HMIs, industrial PCs, and visual interfaces. The company focuses on integrating cutting-edge technology with user-centric design, ensuring that their products not only meet but exceed industry standards. Repairing Pro-face equipment is crucial for maintaining operational efficiency and minimizing downtime, as their products are integral to various industrial applications. Synchronics Electronics is proud to offer specialized repair services for Pro-face products, ensuring that your equipment remains in optimal working condition.
26 products across Audio/HMI/MMI/Monitors, FIELD EXCITERS, and Industrial PCs in our repair catalog.
PRO-FACE Product Lines We Repair
Our engineers are trained on the full PRO-FACE product range. Below are the major product families we service.
HMI Series
A range of human-machine interfaces designed for intuitive operation and seamless integration.
Industrial PC Series
Robust industrial PCs built for demanding environments, offering high performance and reliability.
Field Exciters
Devices that enhance the performance of industrial systems by providing precise control and feedback.
Monitors and Displays
High-quality displays designed for industrial applications, ensuring clarity and durability.
Networking Solutions
Comprehensive networking hardware designed to facilitate communication in industrial settings.
Why Choose Synchronics for PRO-FACE Repairs?
PCB-Level Expertise
We repair down to the component level — not just swap boards. Our engineers identify root causes, replace failed IGBTs, capacitors, processors, and gate drivers on PRO-FACE equipment.
Fast Turnaround
Standard 7–10 working days. Express 3–5 days available for critical breakdowns. Emergency same-day/next-day service for unplanned downtime.
6-Month Warranty
Every repaired unit ships with a 6-month comprehensive warranty on parts and labour. Our repair success rate is over 94% across all brands.
All-India Service
Couriered repairs accepted from any city in India. Doorstep pickup available in Vadodara, Mumbai, Pune, Ahmedabad, Surat, Chennai, and more.
Common PRO-FACE Equipment Faults We Fix
Based on 30+ years of repair data, these are the most frequent failure modes we see in PRO-FACE equipment arriving at our workshop.
- ✓Screen flickering or no display issue
- ✓Communication error with PLC (Error Code: E1001)
- ✓Touchscreen unresponsive or malfunctioning
- ✓Power supply failure leading to device shutdown
- ✓Overheating warning due to inadequate ventilation
How We Repair Your PRO-FACE Unit
Receive & Log
Your unit is logged into our tracking system with a unique job number. You receive WhatsApp / email updates at every stage.
Fault Diagnosis
Board-level diagnosis using oscilloscopes, LCR meters, and thermal cameras. Root cause identified before any repair begins.
Component Repair
Faulty ICs, capacitors, MOSFETs, IGBTs, and gate drivers replaced with genuine or equivalent-spec components.
Full-Load Test
Unit tested under rated load with original or equivalent motor. All parameters verified. 6-month warranty issued.
Industries Using PRO-FACE Equipment
We serve plant maintenance teams across all major industries where PRO-FACE automation is deployed.
Frequently Asked Questions — PRO-FACE Repairs
Do you repair PRO-FACE equipment anywhere in India?+
Yes. Synchronics Electronics repairs the complete PRO-FACE product range — GP series HMIs, inoX industrial PCs, smart panels, gateways, and communication modules across all models. We offer PAN India pickup service from Vadodara, Gujarat. Door collection is available from Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, and 200+ cities. Express courier ensures equipment arrives within 24-48 hours. Same-facility repair and testing accelerate turnaround to 5-10 working days.
Can you repair PRO-FACE HMI display failures and touchscreen defects?+
Absolutely. Synchronics specializes in PRO-FACE GP2500, GP3500, GP4000 series display repairs. We handle LCD panel failures, touchscreen digitizer replacement, backlight driver repair, and LVDS cable issues. Our engineers stock genuine PRO-FACE display modules and perform factory-grade calibration post-repair. Water-damaged units are cleaned via ultrasonic bath, dried in controlled environment, and tested for 48 hours to prevent humidity-related failures.
What is the warranty on PRO-FACE repairs from Synchronics?+
All PRO-FACE repairs carry 6-month parts and labor warranty. Repaired components are tested under industrial operating conditions before release. We source genuine PRO-FACE modules and original capacitors/ICs to restore OEM functionality. Extended 1-year warranties are available upon request. Warranty covers defects in repair workmanship but excludes further damage from mishandling, voltage surges, or environmental neglect.
How do I get PRO-FACE firmware updates and engineering software licenses after repair?+
Synchronics collaborates with PRO-FACE (Schneider Electric) authorized distributors to source the latest firmware versions and Screen Designer software licenses. After repair completion, we flash factory-current firmware versions, validate runtime operation, and provide documentation of installed versions. For engineering software licenses, we connect you with Schneider's regional support team in India. Extended maintenance contracts are available for planned software updates.
Do you repair PRO-FACE units under warranty from the original supplier?+
Yes. Synchronics is an independent service center authorized to repair out-of-warranty PRO-FACE equipment. We do not void manufacturer warranty if repair is performed outside official channels (warranty terms vary by distributor). For in-warranty units, we coordinate with your PRO-FACE supplier to document repair scope and ensure coverage eligibility. We maintain full traceability of repair work and provide detailed technical reports for warranty claim documentation.
How do I send my PRO-FACE unit for repair?+
Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.
What is the cost of repairing a PRO-FACE drive or PLC?+
Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.
What warranty do you provide on PRO-FACE repairs?+
All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.
Do you provide a no-fix, no-fee guarantee?+
Yes. If we cannot repair your PRO-FACE unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.
PRO-FACE Repair Catalog
Showing 25–27 of 27 PRO-FACE products
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Get Your Equipment
Back in Action — Fast
Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
Free Evaluation
No obligation
48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service