SPECTRO Repair Services India

Yes. Synchronics repairs the full SPECTRO product range across India — optical emission spectrometers (iCAL, MAXx), XRF analysers (xSORT, xAMOS), sample prep systems, and all detector and electronics modules. We offer PAN India door pickup and courier from Mumbai, Delhi, Pune, Bangalore, Chennai, Hyderabad, Ahmedabad, Surat, Kolkata, and all tier-2 cities. All work is performed at our Vadodara, Gujarat facility with guaranteed turnaround times and full parts traceability.

Most SPECTRO repairs complete within 7-14 days depending on fault complexity and parts availability. Detector module replacement takes 5-7 days. X-ray tube installation can extend to 10-14 days due to tube procurement and alignment procedures. We provide loaner instruments or temporary analytical service for critical production schedules. Emergency same-day diagnostics available for foundries and automotive suppliers with urgent compliance deadlines.

Yes. Synchronics maintains an extensive inventory of SPECTRO spare parts including CCD detectors, PMT modules, spark electrodes, X-ray tubes, control boards, high-voltage supplies, and optical components for both current and legacy SPECTRO models. For obsolete parts, we source directly from SPECTRO or authorised distributors in Germany. We also supply refurbished sub-assemblies as cost-effective alternatives for budget-constrained operations.

Absolutely. Our engineers have expertise in SPECTRO OS (versions 4.0 through current) and embedded PLC firmware. We perform firmware re-flashing, database recovery, software licence updates, and full system re-calibration. We work closely with SPECTRO technical support to resolve communication protocol issues, sensor integration faults, and software licence conflicts. All firmware updates are backed by comprehensive functional testing.

Yes. Synchronics offers customised preventive maintenance (PM) contracts for SPECTRO instruments based on usage frequency and operating environment. Standard PM includes detector sensitivity checks, optical alignment verification, electrode and window inspection, firmware backup, and calibration confirmation every 6 months. High-intensity foundry and scrap operations benefit from quarterly PM with proactive component replacement. Maintenance contracts include priority response and spare parts supply.

Pack the unit securely and courier it to our Vadodara workshop. Include a note with the fault description and your contact details. We will log it into our system and WhatsApp you a job number within 24 hours of receipt. Doorstep pickup is available in Vadodara, Ahmedabad, Surat, Mumbai, and Pune.

Repair cost depends on the model and the fault. We offer a free diagnosis — once we identify the fault, we provide a fixed quotation before proceeding. Typical repairs cost 20–40% of the new unit price. We will never repair without your approval.

All repaired units carry a 6-month comprehensive warranty covering the same fault and related issues. If the fault recurs within the warranty period, we repair it free of cost.

Yes. If we cannot repair your SPECTRO unit after diagnosis, you pay only the diagnosis fee (₹500–₹1,500 depending on the product). The unit is returned to you at no additional charge.