Your Authorized
Repair Partner
in India
Stop losing Indian customers over 12-week repair cycles. Synchronics handles all your India after-sales support — in your name, at OEM quality standards, with 3–7 day turnaround.
We Support OEMs From These Countries
The Problem
What Your Indian Customers
Face Today When Equipment Fails
Without a local authorized repair partner, every failure becomes a 10-step nightmare costing 8–16 weeks, ₹1–3 lakh in logistics & duties, and often the customer's loyalty.
“The equipment finally came back after 14 weeks. By then we had already bought a replacement from a competitor.”
— Actual feedback from an Indian plant manager whose OEM had no local repair center
The Real Cost Comparison
International Repair vs. Synchronics India
A single repair sent abroad costs 5–10x more in direct costs — and 20x more in downtime.
| Cost Component | Without Synchronics (International) | With Synchronics India | Advantage |
|---|---|---|---|
| Repair Labour & Parts | ₹42,500–₹1,70,000 | ₹15,000–₹60,000 | 3–4x cheaper |
| International Freight | ₹34,000–₹68,000 | ₹500–₹2,000 | Eliminated |
| Customs Duties & IGST | ₹20,000–₹50,000 | NIL | Eliminated |
| Customs Agent Fees | ₹5,000–₹15,000 | NIL | Eliminated |
| Insurance | ₹4,250–₹12,750 | NIL | Eliminated |
| Downtime Duration | 8–16 weeks | 3–7 days | 20x faster |
| Production Loss (est.) | ₹2–15 crore | ₹5–30 lakh | 90% reduction |
| Total Direct Costs | ₹1,06,000 – ₹3,20,000 | ₹16,000 – ₹62,000 | 5–10× Cheaper |
Without Synchronics
With Synchronics India
The Opportunity
India's USD 18.5 Billion Industrial Market.
Your India Aftermarket Revenue: ₹0.
McKinsey research shows aftermarket services earn 25% EBIT margins vs. 10% on new equipment. India's automation market grows at 9.5% annually. Every month without a local service partner is a month of high-margin revenue going elsewhere.
India's Automation Import Dependency
Share of Key Categories Imported into India
These imported units form your India installed base — every one that fails needs local repair support.
The Solution
Six Pillars of the
Synchronics OEM Partnership
A complete, white-label after-sales infrastructure for your India business — built on 32 years of industrial repair expertise.
White-Label Repair Service
All repairs performed under your OEM brand — repair reports, packaging, and warranty certificates carry your name. Your customers see only your brand.
Authorized Service Center
Official ASC designation lets you list us on your global service directory. Indian customers get genuine OEM-authorized repairs — not the unorganized repair market.
Component-Level Repair
We replace only failed components — IGBTs, capacitors, gate drivers — not entire boards. This saves 60–80% on warranty claim costs versus board-swap replacement.
Genuine Parts Management
We manage local spare parts inventory on your behalf — consignment or stocking agreements. Eliminates 4–12 week international parts lead times for Indian repairs.
Analytics & Monthly Reporting
Monthly reports with failure mode analysis, repair volume, turnaround metrics, and customer feedback. Data about your India installed base you currently have zero access to.
Pan-India Field Service
On-site commissioning, troubleshooting, and repair anywhere in India — eliminating the need to ship equipment at all for many failure scenarios.
Why Trust Us
32 Years. 180+ Engineers.
150+ State-of-the-Art Workstations.
Synchronics is not a small repair shop. We are India's largest independent industrial electronics repair facility — built to OEM standards.
🔬Test Equipment & Tools
🛡️Quality & Compliance
Our Repair Guarantee
Every job backed by written commitments — no fine print
The Journey
How to Become an
OEM Partner in 5 Steps
From first conversation to live authorized service center in as little as 8 weeks.
Initial Conversation
You share your product range and India installed base size. We assess compatibility and proposed service scope — no commitment needed.
Technical Qualification
Our engineers review your product documentation. We confirm technical capability, tooling requirements, and genuine parts sourcing plan.
Agreement & Onboarding
Service Level Agreement signed. Your branding guidelines, part numbers, and test procedures handed over. Engineers trained on your specific platforms.
Pilot Repairs
First 5–10 units repaired under your oversight. You validate our quality against your internal standards. Adjustments made as needed.
Full Deployment
ASC designation official. Your Indian distributors and customers notified. Monthly reporting begins. Your India aftermarket program is live.
No commitment required for initial discussion
The Business Case
Build India's Highest-Margin
Revenue Stream
McKinsey research on industrial OEMs is unambiguous: aftermarket services generate 25% EBIT margins versus just 10% on new equipment sales. Companies that optimize their aftermarket can see 30–60% revenue growth within 3–5 years — without additional capex.
Your India installed base — every drive, PLC, servo system, and controller you've ever sold in India — represents a recurring revenue opportunity you are currently leaving on the table. Synchronics converts that installed base into an active service revenue stream.
Illustrative Revenue Model
Stop Brand Damage from Unqualified Repairs
India's unorganized repair market is already servicing your failed equipment with non-genuine parts, voiding your warranties, and damaging your brand — without your knowledge. An authorized repair partner puts you back in control.
Win Government & PSU Tenders
"Make in India" and Atmanirbhar Bharat policies create active preference for OEMs with India service infrastructure in government and PSU procurement. Your competitors with local service centers are winning these tenders.
CSRD & Sustainability Reporting
Each round-trip air freight repair generates 120–200 kg CO₂. Local repair eliminates this. For European OEMs under CSRD reporting requirements, Synchronics provides measurable Scope 3 emission reductions.
Legacy Equipment Advantage
We repair EOL and discontinued products that the OEM itself can no longer service — keeping your brand trusted by customers who have invested in your platform for 15+ years. No other company offers this.
Ready to Partner?
Let's Build Your
India After-Sales Program
Our partnership team is ready to discuss your product range, India installed base, and how Synchronics can become your authorized repair center. First call is no-commitment — just a conversation.
Get Your Equipment
Back in Action — Fast
Send us your faulty industrial electronics. Our engineers will diagnose it and provide a detailed quote within 24 hours — with no obligation to proceed.
Free Evaluation
No obligation
48hr Turnaround
Fastest in India
6-Month Warranty
Every repair
No Fix, No Charge
Zero risk policy
Pan-India Pickup
Doorstep service